Frequently Asked Questions

Most Asked Questions

Contracts

1. What type of title deed will I receive from SOL Properties?

All SOL Properties’ developments are located in freehold zones. This is one of the reasons why we are one of the top property developers in Dubai. Buyers receive a freehold title deed, allowing full property ownership without time limits, as per current Dubai property laws. Freehold rights are available to both UAE and non-UAE nationals. 

2. What are the service and maintenance charges?

Maintenance and service fees cover the upkeep of common areas. These are calculated annually and approved by RERA. The charges and budget details are included in the Sales and Purchase Agreement (SPA) and are mandatory for all owners.

3. Can I add or remove a co-owner from my SPA?

Yes, you can add or remove a co-owner as per prevailing laws. All parties must contact SOL Properties' customer care team and complete the required documentation, including applicable Dubai Land Department fees.

4. What should I do if I lose my Sales Purchase Agreement?

If your SPA is lost, contact SOL Properties’ customer relations team. You might need to submit an indemnity letter and pay a minimum administrative amount to receive a new original copy, subject to verification.

5. How long does it take to receive my SPA after booking?

Your SPA will be issued within 30 working days post-purchase, once compliance checks and required payments are cleared. Buyers must sign the SPA within seven days of issuance and submit it physically or via courier to our office.

1. What does snagging inspection mean?

A snagging inspection allows you to review your property for defects post-completion notice. You will inspect the unit based on the specifications in your SPA and submit a list of issues for rectification before or during the handover process.

2. Can I make alterations to my unit?

External and structural changes are not permitted until handover. After possession, internal modifications may be allowed, subject to NOC from SOL Properties and relevant authorities. Administrative charges may apply based on the scope of the changes requested.

3. Can I lease out my property after handover?

Yes, once your unit is handed over and the title deed is registered under your name, you can surely rent out the property. However it should be in accordance with local laws and building regulations.

4. Where is the SOL Properties sales office located?

The SOL Properties’ sales office or showroom address is Unit G04, Building 6, Emaar Square, Downtown Dubai, United Arab Emirates. For other details, kindly contact our customer care team or visit the official website for directions and operating hours.

5. Will my unit match the mock-up I saw at the sales center?

The units displayed at the sales office are for illustrative purposes only. Your actual unit in your luxury apartment in Dubai will be delivered as per the specifications in your SPA. Minor variations may occur, in line with construction norms and applicable regulations.

6. What is the procedure for taking possession of my unit?

We will issue a completion notice before handover. Buyers must settle all dues, conduct an inspection, and list any defects. Pending issues will be fixed during the liability period, but handover will proceed as scheduled.

7. What do I receive at the time of property handover?

At handover, you will receive your unit keys, car parking remote, building access card or biometric setup, owner's manual, car sticker (if applicable), and emergency contact numbers for facility management and support teams.

For resale of off-plan units, both seller and new buyer must contact the CRM Department at SOL Properties to apply for a Transfer NOC. A minimum of 30% payment is required. However, for the following projects, a minimum of 50% payment along with the next installment is mandatory:

SOL LEVANTE, Fairmont Dubai, Ocean House, Oakley Square Residences, SOL Park Townhouses, SOL Bay, Hillside Villas, Bloomingdale, Iris Amber. There is a minimum administrative fee to apply. Transfer is registered in our interim registry and completed at DLD, subject to all dues being cleared.

1. What is the payment policy for SOL Properties' projects?

Buyers must follow the payment schedule outlined in their SPA. Delayed or missed payments may lead to penalties or legal steps, in line with Dubai property regulations and the terms specified in the Sales and Purchase Agreement.

2. What is the payment plan of the project?

SOL Properties typically offers milestone-based payment plans—often 50% during construction and 50% on handover. Exact terms vary by project. Please refer to your SPA or consult a SOL Properties advisor for the confirmed plan and breakdown.

3. What happens if a purchaser defaults on payments?

If there is a payment default, we issue a 30-day notice. Your residence might be booked under studio flats in JVC or 1 bedroom in JVT, if the outstanding amount is not settled within the notice period, we may proceed with legal remedies as per Dubai real estate laws and the SPA terms.

1. How can I update my contact details with SOL Properties?

You can notify us by emailing from your registered email ID or visiting our showroom office. We will quickly update your phone number or address to ensure uninterrupted communication and timely notifications regarding your property and payments.

2. Can I apply for a home loan and register a mortgage?

Of course, you can take a home loan and register a mortgage by paying the applicable DLD fees. Only UAE Central Bank–licensed banks or approved financial institutions are permitted to offer property financing and register mortgages in Dubai.

3. Is VAT applicable to my property purchase?

As per UAE law, newly built residential properties by property developers sold within three years of completion are generally exempt from VAT. However, VAT applicability depends on the property’s date of supply and DLD guidelines at the time of purchase.

4. Can I purchase property through a free zone company?

Yes, properties may be purchased under certain free zone company names, subject to DLD and free zone authority approvals. SOL Properties’ sales team will assist in fulfilling the required procedures for registration under the Interim Property Registry.

5. What’s the difference between a principal and joint owner?

Both principal and joint owners are equal shareholders unless otherwise stated. If ownership percentages aren’t declared, rights are considered equal. All legal notices sent to the principal owner are deemed delivered to all owners under UAE law.

 

Disclaimer: These FAQs are for general informational purposes only and do not constitute legal advice or form part of any contract. Terms and policies are subject to change as per Dubai real estate laws and DLD regulations. For specific guidance, please refer to your Sales and Purchase Agreement or consult legal counsel.

All information is subject to verification and may be updated in line with regulatory changes.

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